Troubleshooting

The Tobbie Android App did not recognise my Tobbie when I "Scan"

Let's go through a checklist:

• Have you turned Tobbie on yet?

• Have you connect Microbit Kit to Tobbie properly?

• Are you sure you flash the Remote Controlled hex file correctly?

  • If not, go to:

[DOWNLOAD] Raw HEX Code2 - Flashing the program to Tobbie II

• Have you disconnected from the Micro:bit Official App?

  • If not, go to:

2 - Flashing the program to Tobbie II

• Sometimes, Tobbie needs reset to function properly. Press reset button on Micro:bit Kit

Have you had a chance to answer the previous question?

Yes, after a few months we finally found the answer. Sadly, Mike is on vacations right now so I'm afraid we are not able to provide the answer at this point.