Troubleshooting

The Tobbie Android App did not recognise my Tobbie when I "Scan"

Let's go through a checklist:

  • Have you turned Tobbie on yet?

  • Have you connect Microbit Kit to Tobbie properly?

  • Are you sure you flash the Remote Controlled hex file correctly?

    • If not, go to:

page[DOWNLOAD] Raw HEX Codepage2 - Flashing the program to Tobbie II
  • Have you disconnected from the Micro:bit Official App?

    • If not, go to:

page2 - Flashing the program to Tobbie II
  • Sometimes, Tobbie needs reset to function properly. Press reset button on Micro:bit Kit

Have you had a chance to answer the previous question?

Yes, after a few months we finally found the answer. Sadly, Mike is on vacations right now so I'm afraid we are not able to provide the answer at this point.

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